MAGIC GUIDE
Strategies for Multi-Location Review Management: Guide for Growing Brands
  • Explore the centralised and decentralised models of multi-location review management and discover a hybrid approach to suit your business’s unique needs.
  • Develop a comprehensive review management strategy, utilise templates and brand voice guides, identify the right review platforms, and choose the ideal online review management tool.
  • Measure the success of your review management by analysing data, actively seeking feedback from customers, and effectively promoting favourable reviews across various channels to enhance your brand’s reputation.

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    In this guide, you’ll learn:
    • Discover how to navigate the complexities of managing reviews across multiple locations, ensuring brand consistency and timely responses.
    • Understand the pros and cons of centralising review management at the corporate level versus empowering individual locations to manage their own reviews.
    • Gain insights into building a successful review management strategy, including workload management, controlling brand reputation, and minimising friction in the review process.
    • Discover the importance of analysing review data to refine your strategies and how to effectively promote positive reviews to boost your brand’s reputation.
    • Learn how to select the ideal online review management platform for your multi-location business and why Magic is a valuable solution.
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    Get more reviews, elevate your Google ranking, streamline customer communications, and foster loyal repeat customers.